Privacy Policy

Welcome to SEOLAXY, provided by Bigburg GmbH, Wiflingshauserstr. 33, 73732 Esslingen am Neckar, Deutschland, Registered at Amtsgericht Stuttgart, Registration Number: HRB 778609; as the data controller, we hereby inform our respondents on how their data is collected, processed, and protected when using the website www.seolaxy.com.

Let’s start!

is any information related to a specific or identifiable person. In particular, personal data is all used to determine the user’s identity (for example, first and last name, e-mail address, residential address, etc.).

Processing of personal data is any action or set of actions performed on personal data, whether by automatic means or not, such as collection, recording, organization, storage, adaptation or modification, withdrawal, inspection, use, disclosure by transmission, publication, or otherwise made available, sorting or combining, blocking, deleting or destroying, and performing logical, mathematical and other operations with this data.

How and for what purpose do we collect personal data

We collect your personal data, among other things, in the following cases:

• if you contact us directly via the seolaxy.com website to request information or an offer for our services, via our contact or any other form, or by writing to our e-mail
• if our partners provide us with your data in a permitted manner
• if you are applying for a job via the website
• to provide and maintain our services and to notify you of changes we regarding those services
• to allow you to participate in interactive features of our services when you choose to do so
• to detect, prevent, and address technical issues
• to provide you with news, special offers, and general information about other goods, services, and events which we offer

If you are under 18, please do not provide us with any information without the consent of a parent or guardian.

We use your personal data exclusively to respond to your inquiries, perform our services, and comply with our legal obligations: for example, when responding to your inquiry, arranging a service and/or appointment, providing a service, issuing an invoice, giving us a testimonial with specific data, and, of course, if you submit a request for a copy of your data.

Depending on the service you are requesting from us, we may ask you for the following types of data: personal data (e.g., name, surname, residential address, photos), contact data (mobile or telephone number, e-mail address) and data related to the usage of our web through cookies (IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data), which we need to provide the appropriate service in a high-quality scope. We do not see or keep any financial data regarding card data that goes through Stripe for payment purposes.

The data controller will provide the respondent with all possible further information about the categories of personal data that the data controller processes for certain purposes, which may not be contained in this document when collecting them in written form or by other means.

How your data may be used

The use of personal data in accordance with the regulations on the protection of personal data must be justified based on one of the legal bases, and here, we determine the basis for the use of personal data that we collect through the website.

Justified bases for data processing are, among others, legal basis, legitimate interest, contractual obligation, and consent. We use processing based on legitimate interest to promote and provide information about our services to maintain the highest standards of services from our offer. The fundamental rights and freedoms of existing and potential users are weighed against our interest in processing data for the stated purpose.

Personal data may be transferred to third parties provided that there is a justified basis for the transfer, such as the fulfillment of our best website service, with whom we have a contractual relationship, and whose services are an integral part of our services or who provide us with certain necessary services, with third parties to whom we are obliged to deliver certain data based on current regulations (e.g., state administration bodies in accordance with special regulations or judicial authority).

Consent for direct marketing or any other consent, which may be requested from you for the use of the same (e.g., testimonials data as mentioned above), can be withdrawn at any time.

We are subject to the laws of Germany and supranational regulations. We must comply with them, including providing your information to law enforcement, regulatory and judicial authorities, and third-party litigants concerning proceedings or investigations anywhere in the world where requested. Where permitted, we will make such a request directly to you or notify you in advance of a response unless it would affect the prevention or detection of crime.

Providing personal data to comply with binding requests for your data is a legal obligation that depends on the specific request.

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party site. We strongly advise you to review every site’s privacy policy. We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

Regardless of the legal basis, be it contractual, legal, legitimate interest or any other, the data controller approaches the processing of such data with particular attention, reducing it to the most necessary measure and minimizing the type of data it collects.

How we keep your data safe

We use various security measures, including encryption and authentication, to protect and maintain your information’s security, integrity, and availability.

Among other things, we use the following measures:

• strictly limited personal access to your data according to the principle of “necessary access”
• safe transfer of collected data if needed,
• installation of firewalls on IT systems to prevent unauthorized access
• permanent monitoring of access to IT systems to detect and prevent misuse of personal data
• protection and maintenance of security of space, equipment, and system software 
• protection, provision, and maintenance of software applications for personal data processing 
• preventing unauthorized access to personal data during transmission, including transmission via telecommunications and networks
• ensuring an effective way of blocking, destroying, deleting, or anonymizing personal data
• preventing unauthorized access to personal data during transmission, including transmission via telecommunications and networks.

All your information is stored on our secure servers and accessed and used per our security policies and standards. Privacy protection of your data is permanent, and we take all necessary measures to protect it. We process personal data in a secure manner, including protection against unauthorized or illegal processing and against loss.

By registering or filling out any contact form on the website www.seolaxy.com, we will ask for your consent to process your personal data specified in the contact form for a specific purpose/s. The purposes that we can highlight in the contact forms require separate consent forms for each one.

We undertake to protect the privacy of your personal data and treat them in accordance with the General Data Protection Regulation (679/2016) of the EU and other valid applicable regulations and other relevant laws and by-laws that are the basis for providing our services. The collected personal data of users and website visitors may not and will not be used or made available to third parties without authorization, except in cases where a special law allows it, if it is our legal obligation, or if it is necessary to fulfill contractual obligations.

We undertake not to misuse personal data from contact forms or collected through cookies, nor to pass them on to third parties without your permission, except in cases where the law expressly prescribes this and in cases where it is necessary to fulfill obligations. 

All user data is strictly kept and is available only to employees who need this data to perform their work. All employees and business partners are responsible for respecting privacy protection principles. We undertake to protect your personal data in such a way that we only collect basic data that is necessary to fulfill the purpose of the given consent or legitimate interest on a contractual or legal basis. The data that is automatically recorded when accessing the website (IP address, domain name, browser types, number of visits, time spent on the pages, etc.) will be used exclusively to evaluate website visits and improve its content and functionality, i.e., for statistical purposes, and we do not use them for individual identification of visitors to our website, nor for creating individual profiles based on the collected information.

Supervising the information system and implementing internal procedures is carried out within the framework of the established system of internal controls or through contractual relations with external collaborators, about which respondents were informed for each separate type of data collection.

We inform respondents about how to use the collected data and use it for marketing campaigns only with specially obtained consent.

According to the applicable national and supranational legislation, to protect the confidentiality of personal data, we undertake to treat your data in accordance with the law and good faith, to collect data exclusively for specific and lawful purposes, not to forward data to any third party (except above mentioned) without your prior consent, not to forward personal data to countries outside the EU if that country does not ensure an adequate level of data protection; ensure appropriate, secure storage of personal data, in such a way that it does not exceed the purpose for which the data was collected and for which it is processed; ensure the accuracy of personal data; to ensure the processing of personal data only for the time and purpose for which it is necessary; undertake all necessary and appropriate technical and organizational measures to prevent the destruction, damage or loss of the User’s personal data.

If necessary, for technical or operational reasons or at the individual’s request, the controller reserves the right to transfer data to countries outside the EU and to implement the same in accordance with the European Commission’s decision on the adequacy or on the basis of appropriate protective measures or certain deviations regulated by the Regulation.

However, knowing that no system is completely immune to potential security breaches or vulnerabilities is essential. Therefore, we encourage you to take necessary precautions, such as using strong and unique passwords, keeping your login credentials confidential, and being cautious while sharing sensitive information online. Additionally, please promptly notify us if you become aware of any unauthorized access to or use of your data.

Your rights are as follows:

1. Right to access data – You have the right to request information on whether we are processing your personal data, which data we are processing, and to request access (insight) to your personal data that we are processing. If it is about a larger amount of data, we could request a more precise specification of the request for the delivery of certain data groups.
2. Right to rectification – If you notice that we are processing inaccurate or incomplete data about you or you want to change it, you have the right to request the correction of that data or the addition of incomplete personal data. To ensure that we always process only accurate personal data, you must notify us of any changes to them without delay.
3. Right to deletion – Deletion of personal data can be requested, for example, if you have withdrawn your consent to the processing of certain data, when your personal data is processed illegally, or when it is no longer necessary in relation to the purposes for which it was collected or to any way processed. However, please note that we cannot delete the data if it is necessary to fulfill legal obligations, contractual obligations, or other legal bases from the General Data Protection Regulation.In all situations where it is possible, we will irreversibly delete all your personal data from our systems and leave only general statistical data that cannot be linked to your identity in any way.
4. The right to restriction of processing – You have the right to obtain a restriction of the processing of your personal data, which can be requested, for example, if you have filed an objection to the processing of data, if you doubt the accuracy of the personal data being processed or the legality of their processing, but you do not want the data deleted or is still needed for the fulfillment of legal requirements.
5. The right to data portability – If the processing is based on your consent or is carried out for the purpose of executing a contract concluded with you, and at the same time is performed by automated means, you have the right to receive your personal data that we have received from you. If you request it, we will transfer your personal data directly to another controller if it is technically feasible.
6. The right to object – At any time, considering your particular situation, you are authorized to object to the processing of personal data relating to you, which is why we will limit the processing thereof. Also, we will delete the said data and stop processing it unless we prove that there are justified legal grounds for the processing. In addition, you have the right to object at any time to processing your personal data for direct marketing purposes. After submitting a complaint, your personal data will stop being processed for the stated purpose.
7. The right to withdraw consent – If your personal data is processed based on your consent, you can withdraw it at any time without any negative consequences.If you no longer want us to process your data in any way, request deletion, correction, or transfer of your data, please notify us via e-mail to the e-mail address, as follows: support@seolaxy.com. We may contact you to verify the authenticity of the request.

You can ask us at any time about:

• Ability to access the Privacy Policy;
• Confirmation of whether data is being processed in relation to you and the possibility of viewing personal data contained in the personal data storage system;
• Forwarding your personal data contained in the data storage system;
• Providing a list of third parties to whom personal data was transferred when it was transferred to them, on what basis, and for what purpose;
• Providing information about the sources on which the records are based, which personal data the storage system contains about the individual, and the method of processing;
• Providing information on the purpose of processing and the type of personal data being processed, as well as all necessary explanations in this regard;
• Explanation of technical or logical-technical decision-making procedures if it performs automated decision-making by processing an individual’s personal data.

Our Service does not address anyone under the age of 18, so we do not knowingly collect personally identifiable information from anyone under the mentioned age. If you are a parent or guardian and know that your child has provided personal information without your consent, please contact us immediately. We will take steps to remove such information from our servers and terminate the child’s account if necessary. We are committed to protecting children’s privacy and complying with applicable laws and regulations regarding children’s privacy.

The respondents’ data retention period lasts until the individual to whom the personal data refers requests deletion, after which the personal data is deleted. Other data collected through cookies is stored in accordance with the Cookies policy as described in the cookie window and specified for each separate purpose. We keep personal data longer than the specified period only if this is binding under the current German regulations or supranational legislation. 

We store data indefinitely for statistical purposes.

Personal data that is no longer needed is either irretrievably anonymized or securely destroyed.

If you have objections to the processing of your data, you can submit your objection to the competent state body, Die Landesbeauftragte fur den Datenschutz und die Informationsfreiheit, Baden-Wurtenberg, Lautenschlagerstrasse 20, Stuttgart, in accordance with the General Regulation on Personal Data Protection.