If your online store uses a hamburger menu, don’t panic, it’s not the icon that’s hurting your SEO, but a critical mistake many ecommerce sites make. After 23 years in Ecommerce SEO, I’ve seen this issue tank rankings and sales. The good news? Fixing it can double your revenue!

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“Big Ecommerce Brands Fail at SEO Category Strategy” Transcript
Uncovering the Menu Issue
If you've got a hamburger menu on your online store, don't panic! It's not the icon itself that's killing your SEO. It's a critical mistake most Ecommerce sites make with that menu. Many online stores hide their navigation behind those three little lines – the hamburger icon. That icon isn't evil on its own, but there's a common blunder associated with it. After working 23 years in Ecommerce SEO working with enterprise retailers, we're talking sites with millions of products, I've seen this mistake over and over. I'm here to make sure you don't fall into the same trap. In fact, fixing this one menu mistake has nearly doubled the sales of several stores I've worked with. Yes, doubled! So today, I'll break down exactly what's often going wrong with Ecommerce menus and how to fix it.
How Menu Structures Affect Rankings
Here's what we'll cover: Google's mobile-first indexing and why having separate mobile vs desktop menus can tank your rankings, how non-clickable category links (a super common mobile UX pattern) might be starving your category pages of SEO value, why some JavaScript-only menus are the real SEO killer – and how they could could ruin your linkjuice distribution completely, plus, mega-menu mistakes - do you really need 4 levels of categories, and the best UX practices for menu placement and labels. Stick around, because this isn't just theory – these are battle-tested tips from real Ecommerce SEO wins. Alright, let's dive in! First, let's talk about Google's mobile-first indexing. In a nutshell, Google now uses the mobile version of your site as the primary version for indexing and ranking. This means what Google's bot sees on a phone is what counts. If your desktop version has a great menu with all your categories linked, but your mobile version is different or missing pieces, Google might never see those links or just won't give them link juice.
Breaking Down the Menu: Design & Usability Flaws
Here's the common scenario: an Ecommerce site has two separate HTML menus – one for desktop and one for mobile. Maybe the desktop menu is a nice wide navigation bar, while the mobile menu is a collapsible hamburger menu with a totally different structure. Bad idea. Google wants to see the same content and links on mobile as on desktop. If you hide or omit links on mobile, Google's crawler (which primarily uses a smartphone agent) won't know they exist. Even subtle differences in the DOM between desktop and mobile can confuse Google. The fix: ideally, use one set of HTML for your menu across all devices that is what "responsive design" is about. You can style it differently with CSS for desktop vs. mobile, but the underlying links should be identical. If you absolutely must use separate HTML menus, perhaps due to platform or theme limitations, make sure they contain the exact same links and structure. Every category, subcategory, and important page in your desktop navigation should also appear in the mobile navigation. That way, when Google's mobile-first index looks at your site, it sees all the same pathways to your products and categories as the desktop user sees. In short, don't let your mobile menu be a "light" version of your site – it should be full-featured and SEO-rich just like your desktop menu. And one more thing on mobile-first: page load and crawlability matter. If your menu relies on some fancy mobile-only script that loads later, Google's crawler might not wait for it. So ensure the HTML for your navigation is present in the initial page load. This sets the stage for everything else – Google won't rank what it can't crawl or what lacks link juice.
Examples When Menus Hurt Ecommerce SEO
Now let's move to a huge UX and SEO oversight I see on mobile menus: non-clickable parent categories. Picture your store's category structure. You might have top-level categories, Level 1 categories, like "Men's Clothing", "Women's Clothing", each with subcategories, Level 2, like "Shirts", "Pants", etc. On desktop, those top categories are usually links to a category landing page, a page showing all Men's Clothing. But on many mobile designs, tapping the parent category only expands the submenu – it doesn't take you to the category page. From an SEO perspective, this is problematic. Why? Because if "Men's Clothing" isn't a clickable link, then your "Men's Clothing" category page isn't getting internal link juice from the menu. Google discovers and values pages via internal link juice, and your main navigation is a prime source of link juice. If the navigation doesn't actually link to "Men's Clothing", Google might think you don't have a page for it, or consider it less important. Plus, users can't reach it directly either – which is an UX fail. I've even seen some menus that add a forced "See All" link to compensate: for example, you tap the parent category and it shows a submenu with items and a "See All" option at the bottom to reach the category page. That's a workaround, but it's often poorly implemented. If you use a "See All" link, make the anchor text descriptive – e.g., "See all in Women's Clothing" instead of just "See All". This way Google gets the context (the category name) in the link text, and users understand where it goes. The best solution? Make your top-level categories clickable links by default (in addition to allowing expansion). Many modern menus do this by letting the text itself be a link, and having a separate small arrow icon for expanding the submenu. That way, one tap on the category name goes to the category page, but tapping the arrow still reveals subcategories.
Menu Navigation Mistakes
This pattern gives the best of both worlds: users can navigate however they want, and Google sees a real link to that top category page in the HTML. It's good for accessibility too – people expect that menu items are actually links. So, audit your mobile menu: if any category names are essentially "dead" (unclickable), change that ASAP. You'll likely see improved indexing and perhaps a rankings boost as those category pages gain link equity from every page of your site, since navigation menus are usually on every page. It's a small change that can have a big impact. Alright, now for the silent killer of Ecommerce SEO: menus built entirely with JavaScript. This is a big one. I've seen online stores where the navigation menu, especially the mobile navigation, doesn't even exist in the HTML until a user clicks something or until a script injects it. To a regular visitor, it looks normal – they click the hamburger icon and see all the categories. But to Google? Those links might as well be invisible if Googlebot can't execute the script properly or quickly. Here's why this is such a problem: Google's crawler can process JavaScript, but only if they send a Javascript Googlebot, which they do only for online stores based on a Javascript framework or if they detect heavy JavaScript. When Googlebot hits your page, it first reads the raw HTML. If your navigation links aren't in that HTML, because a script would add them later, Google initially finds nothing. We call this server-side rendering, shortly SSR. Everything which loads later is client-side rendering shortly CSR.
Data & Trends
In some cases, heavy or faulty scripts might time out or not execute fully, meaning Googlebot never sees your menu links at all. The result? Whole sections of your site can become orphaned or devalued. Your category and product pages won't get the internal link signals they need, which means poorer indexation and lower SEO performance. I've encountered Ecommerce sites where the desktop menu was crawlable, but the mobile menu was JavaScript-based. Because of Google's mobile-first indexing, it used the mobile version and missed half the site's links. Imagine: your site has, say, 100 categories, but Google's only seeing a handful because the navigation isn't rendered. That's an SEO disaster – pages won't rank if Google doesn't know they exist or thinks they're not important. How to know if you have this issue: one quick check is to use the old-school method - disable JavaScript and load your page or use Google's "View Cached Page" and see the text-only version. If your navigation menu disappears or significantly shrinks, you have a problem. Also, in Chrome DevTools you can simulate Googlebot by switching to a mobile user agent and turning off JavaScript to see what remains. The fix: ensure your menu links are present in the HTML source of the page. If you're using an Ecommerce platform or theme that loads the menu via JavaScript, look for an option to make it server-side or static. Many modern platforms are moving toward server-side rendering for this very reason – it's more SEO-friendly. Always ensure that essential content and links are accessible without JavaScript. That way, even the script's off, as it effectively is for Google's first pass, your site's structure is intact and crawlable. By fixing a JavaScript-only menu, you unleash the full power of internal linking for SEO. I've seen sites jump in indexation counts and revenue once their category and product links became visible to search engines again. It truly can make the difference between mediocre SEO and dominating your niche. Don't let a hidden JS menu be the reason your sales are 50% of what they could be!
Strategies for a SEO-Friendly Menu Structure
Now, let's address the mega menu situation and those ultra-deep category structures. Some of you might be thinking, "Our store has a huge range of products, so we created a mega menu with 3 or 4 levels of categories to show everything." Mega menus, those big multi-column dropdowns with tons of links, can be useful for giant Ecommerce sites – think Amazon or Walmart scale. But the most online stores, they overkill and can even hurt both SEO and UX. Here's why: a mega menu with too many levels say, main category, subcategory, sub-subcategory, sub-sub-subcategory means hundreds of links in your navigation. This can dilute your link equity, each link on a page shares a fraction of that page's authority. If every page of your site has a navigation with 200+ links, you're spreading thin the SEO value that gets passed around. Also, crawling-wise, it can be messy – Google may crawl all those links frequently, but are they all necessary? Often, a Level-4 category might be so niche that it's better linked from its parent category page rather than the main menu. From a usability standpoint, mega menus can overwhelm users with choices, analysis paralysis is real, and are tricky on mobile. If a user has to tap through 4 layers of menu, that's not a great experience. The Nielsen Norman Group (famed UX researchers) warn that taking a mobile-style deep menu and using it on desktop is very problematic. And indeed, if your navigation is hidden or too complex, users struggle. Simpler is usually better. Ideal for menu structure for most Ecommerce sites - two levels, maybe three max is sufficient. That's typically your main categories, Level 1, and subcategories, Level 2. For example, "Bedroom" and "Beds". Level 3 might be something like "Queensize Beds" if needed. But you probably don't need to expose Level 4 like "Foldable Queensize Beds" in the main menu unless you truly are a mega-retailer with thousands of products in dozens of divisions.
Optimizing Menus for Ecommerce
Your top navigation doesn't have to list every single thing you sell – it needs to guide users and search engines to the general areas, then let them drill down. A common mistake I see is hiding a mega menu behind a hamburger icon on desktop. This is usually a bad move. On a large screen, you have space to at least show a menu bar or some key categories. Users don't always notice a tiny hamburger icon in the corner on a desktop site – in fact, research shows that hiding navigation on desktop significantly affects discoverability and hurts UX. If you find yourself using a hamburger menu on desktop as a crutch to avoid a cluttered design, it's a sign you might need to simplify your categories or navigation approach. Show at least your top-level categories openly on desktop. You can use a mega menu dropdown on hover or click for subitems – that's fine. But don't force desktop users to click an icon just to see what sections your site has. Nielsen Norman Group states plainly: the hamburger menu or any completely hidden navigation is not appropriate for desktop websites when there is space to display the menu. Out of sight, out of mind – users may not go looking for a hidden menu, and similarly Google prefers a straightforward, crawlable navigation structure. If your menu currently looks like an impenetrable 4-level tree or is tucked away inconveniently, consider a redesign. Trim it to Level 1 and 2 for broad clarity. You can still link deeper pages within level 2 category pages. Not only will this likely help SEO by focusing link equity on the most important pages, it will also improve user engagement, users won't get lost in a menu jungle. It's a win-win. We can't talk about navigation without touching on some critical UX best practices. After all, SEO isn't just about pleasing Google – a great user experience means users stick around, which indirectly boosts SEO too. Here are two key tips: don't rely on the hamburger icon alone – label it "Menu." Studies have found that a significant chunk of users simply don't recognize the three-line hamburger icon as a menu button. In one analysis, adding the word "Menu" next to or below the icon increased interactions by 61%. That's huge. Think about it: if 40% or so of visitors didn't know what that symbol meant, almost half your audience might not even navigate your site properly. By just adding a tiny "Menu" text, you make it blatantly obvious. It's a quick fix for a big potential problem. As UX lore goes, "the word Menu generally performs better than the hamburger menu icon alone". So, especially on mobile, consider writing "Menu" below the icon. It doesn't take up much space and can drastically improve navigational usage. The second tip: place the menu where users expect it. This might sound trivial, but there's been debate whether the hamburger icon should be on the left or right of the header. Many mobile apps and sites put it on the top-left, but research suggests top-right placement often works better. Why? Likely because on mobile, the top-right is within easy reach for many people, thumb-friendly for right-handed users. In fact, UX findings including insights from Nielsen Norman Group indicate that putting the hamburger menu on the right side makes it more comfortable and obvious for users. The key is consistency and visibility. Don't hide the menu in some random corner or bury it among other icons. Make it stand out – use a high-contrast icon, and again, a labeling helps. Ensure your menu icon is large enough to notice and touch on mobile. Another bonus UX tip: indicate that the menu is expandable. If you have submenus, little arrows or plus signs next to category names help users understand they can tap to expand. This also subtly tells Google that these are expandable sections, which usually still contain a link. In code, you can use proper markup like for the expansion toggles and a href links for the links – that way accessibility tools and crawlers each see what they need to see, buttons for interaction and anchor tags for links.
Final Thoughts & Takeaways
Remember, user experience and SEO are teammates, not opposites. A well-labeled, well-placed menu reduces bounce rates and pogo-sticking. Users find what they need easily, spend more time on your site, maybe even buy more – and Google notices those positive signals. So, implementing these UX best practices is a no-brainer. We've covered a lot: from making sure Google's mobile-first index sees your full menu, to ensuring category pages are linked, to avoiding the JavaScript navigation trap, and optimizing mega menus and hamburger icon usage. These might seem like small tweaks, but they can mean the difference between an online store that's almost invisible on Google and one that's an SEO powerhouse. If you fix these menu issues, you're removing huge roadblocks from your Ecommerce SEO – and you're making your customers' lives easier too. Now, where do you go from here? I've got two highly relevant lessons I want you to check out next - the first one is Ecommerce Category Structure and other one is Category Restructuring. These will complement what you learned today, diving deeper into how to organize your site's categories and subcategories for maximum SEO impact. If today's topic sparked your interest, those lessons will be a goldmine for you. Before you jump over to those, one more thing – if you found this useful, you're going to love the free content I send out in our Ecommerce SEO Newsletter. Every week I share a juicy insight, case study, or tip drawn from my 23 years of experience. It's completely free, no fluff, just pure SEO strategies for people like you. The sign-up link is in the description below. Go ahead and join, and you'll get weekly strategies to stay ahead of the competition.